Most frequent questions and answers
Absolutely! Many people assume that hiring an event planner means wasted money, but ByEsthef prides itself on providing quality service in events. By having us there by your side to manage, plan and style all the details of your events, it will save you time, stress and money in the long run.
Every event is unique. Contact us or send us an inquiry to get a quote started for you.
Our service area covers the entire tri-state area. New York, New Jersey, Connecticut and Pennsylvania. Travel fees are included in our quotation.
Of course! Consultations are free of charge. All you have to do is contact us by filling out our form with details about your vision and we’ll get right back to you. Please allow 24 – 48hrs for a response, not including weekends and holidays
it is recommended that you book at least one month in advance to secure your date depending your event type and size. the sooner you book the better. However, if for some reason you have a last minute emergency you can contact us so we can do our best to help.
We can certainly provide this service if it is something you are seeking. This will allow you to concentrate of being fully present at your event and not worrying about the behind the scenes operations. This service is billed at the regular hourly rate based on your type of event.
It would be my pleasure to help you out with your balloon needs. Even though we are a full-service event planning and styling company we welcome bookings for balloons if that’s the only thing you need.
Once the event has ended, the taking down of your arrangement is the responsibility of the client. If you are interested in us coming back to remove the balloons and command hooks, this can be provided at an additional charge. Please mention this when you inquire.
The items you’ll purchase will be made just for you! Therefore, prep time varies. However, for designs on our site the processing time is 5-7 business days, not including weekends or holidays.
YES! We love to work on custom orders and new themes. Send us an inquiry by filling out the new order form so we can provide you with a quote and estimated turnaround time.
Shipping costs varies based on location. Cost will be provided on your invoice.
All deposits made to hold the date of your event are non-refundable. In the event that your event is cancelled, a credit will be held on your account indefinitely and can be used in the future.
We understand that each client has a different amount they are comfortable spending on their event and we are committed to working within the financial boundaries you set. We base our referrals, ideas, and suggestions based on your budget and the desired outcome of your event.